아파트아이 관리비Mr. A, in his 30s living in Incheon, installed the app because the bill he received at his home at the end of every month included a promotional text for the app service ‘Apartment i.’ did.
According to a consumer economic report on the 2nd. Even though Mr. A signed up for the automatic payment recommendation app service shown in the management fee statement, he was unable to use the service because his residential building was not on the list of addresses available for registration. Ms. A mentioned that she would not have installed the app if there had been no promotional text in the first place. In a phone call with a reporter, Mr. A said, “I wish the app provider would tell me why my house is not on the app.”
This paper attempted to call the app service to hear their opinion. In a phone call with Consumer Economy on the 29th, an Apartment i official said, “The apartment/officetel management office must register the building with Apartment i for it to appear in the app list,” adding, “Only after registering at the management office can tenants/residents use the service.” “He answered.
The building management office where Mr. A lives said in a phone call with Consumer Economy, “In order for an apartment/officetel complex to be registered with Apartment i, there must be at least 100 households to enable automatic bank transfer,” adding, “If the relevant criteria are not met, management fees through Apartment i. “We recommend an automatic transfer service for apartment management fees via credit card rather than automatic payment,” he said.
Currently, among app services related to apartments and officetels, apps that provide automatic apartment management fee payment services include credit card app services such as Kookmin Card’s KB PAY and Apartment i. For other apartment apps such as Apartmenter and Mobile, the management office posts management fee information on the app, and apartment residents can check and inquire the management fee on the app.
Apartment i is Aegis Enterprise’s apartment home service that provides solutions such as inquiry and payment of apartment management fees through the Internet and mobile.
According to Aegis Enterprises, Apartment i provides online inquiry/payment/discount of apartment management fees for customers of 10 million households in over 20,000 complexes across the country based on the financial payment service of Aegis Enterprises’ apartment and complex building management computer solutions. Provides service and email notices.
Reporter Moon Jae-ho of Consumer Economy Newspaper
