Samsung Card is a company in charge of card issuance and card-related services for the Samsung Group. Founded in 1999, it is one of the largest card issuers in the country.
Samsung Card offers a variety of things and issues personal and corporate cards. We provide points in various fields such as communication expenses, meals, transportation, and shopping, and provide various benefits such as affiliate discounts, events, and point accumulation to increase customer satisfaction.
If a problem occurs when using the Samsung Card or you would like to receive advice, the basic method is to contact a customer service representative. To do this, you must call ARS. ARS is an abbreviation for “Automatic Response System” and refers to a system that provides automated response and information provision services over the phone.
ARS can reduce waiting times, save manpower and costs, and provide services that are available 24 hours a day. In addition, with the advancement of voice recognition technology, we are providing more diverse services such as voice phishing prevention and automatic response. However, ARS has the disadvantage of not being able to communicate with people, making it difficult to accurately understand customers’ questions or requirements. Therefore, companies or organizations that use ARS often provide accurate information to increase customer convenience and provide a smooth connection when a connection to an agent is necessary.
Samsung Card Call Center ARS is available 24 hours a day, but agent connection is only available from 9:00 to 18:00. Basic consultations are provided for a fee.
Samsung Card Customer Center
1588-8700
You can contact a Samsung Card customer service representative by calling the phone number above. Then, you will naturally be connected to digital ARS. This is the default these days.
1. A link to the digital ARS homepage will be sent via text message.
2. Click this to connect.
3. If you look at the bottom right of the screen, you will see a counselor icon.
4. Select the service you want
5. You can verify your identity.
You can proceed in this way.
Get ARS-related information
To check specific details, please click the link above. You can get a variety of information.