Have you ever accidentally lost or left something behind while riding an express bus?
Lost items are common, but if you don’t panic and respond quickly by contacting the bus driver, you can find it in most cases.
Many people panic when they lose something and are unable to make a proper judgment.
For these people, today we will learn how to find lost items at the express bus terminal.
How to find lost items on an express bus
1. Contact the customer center
First, contact the express bus company’s customer center to report the lost item. The customer center contact information for each express bus company is as follows:
– Geumho Express: 1544-4888
– Dongbu Express: 1688-3287
– Dongyang Express: 02-535-3111
– Jungang Express: 031-379-8800
– Cheonil Express: 051-254-9115
– Samhwa Express: 032-508-1580
– Hanil Express: 1688-2100
– Sokrisan Express: 043-230-1657
You can check more accurately if you provide information such as the bus number, departure and arrival times, and seat number.
2. Visit the Lost and Found Center
You can also visit the Lost and Found Center at the express bus terminal in person.
Before visiting the Lost and Found Center, it is recommended to call first to check the status of your lost item and schedule a visit.
When visiting the lost and found center, you must bring your ID, and it is a good idea to prepare a detailed description of the situation at the time of loss and the item.
4 documents that you absolutely must not sign when filing an insurance claim or reaching an agreement👆
3. Online lost and found report and inquiry
Recently, many express bus terminals and express bus companies are operating an online lost and found report and inquiry system.
You can report a lost item through the lost and found menu on the express bus company’s website or check the list of lost items already received.
When reporting a lost item, you must enter details such as the location of the loss, time, and the characteristics of the item.
For example, Kumho Express’s official website provides a lost and found search function.
All domestic express bus companies’ lost and found center sites
If you access the site above, you can check the information for each company as follows.
Express Bus-Lost and Found Lost and Found Center
Kumho Express also operates a lost and found center on its own website.
Finding Lost and Found at Kumho Express Bus Terminal
4. Using the National Police Agency’s Integrated Lost and Found Portal
If you can’t find your lost item on an express bus, you can use the National Police Agency’s Integrated Lost and Found Portal (Lost112).
This portal comprehensively manages lost items nationwide, so you can search for lost items and check their storage locations.
Go directly to the National Police Agency’s Integrated Lost and Found Portal
💡Tips for finding lost items at express bus terminals
– Phone inquiry: Contact the lost and found center by phone first to check the status of your lost item and make a visit schedule. When making a phone inquiry, it is important to explain the characteristics of your lost item in as much detail as possible.
– Visit in person: Once your lost item is confirmed, visit the lost and found center in person, present your ID, and pick up your item.
– Proxy pickup: If you cannot visit in person, prepare your ID, power of attorney, and documents that can verify your relationship with the person so that a proxy can visit.
– Use the online system: Report and check your lost item through the express bus company’s website or the National Police Agency’s Integrated Lost and Found Portal.
In order to find lost items on express buses, it is important to contact the customer center quickly and actively utilize the online system.
In addition, continuously check the status of lost items using the Lost and Found Center at major terminals or the National Police Agency’s Lost and Found Integrated Portal.
In most cases, you can recover lost items by utilizing these methods.