This article provides information on the AIA Life Insurance Customer Center phone number and inquiry method. If you encounter any inconveniences when using the product or service, please refer to it and use it by following the instructions below. We’ve organized the phone numbers of our customer service center according to the topic, and we’ve also organized business hours, things to keep in mind when making phone inquiries, and other ways to contact us.
AIA Life Insurance Customer Center Phone Number and Inquiry Method
1. AIA Life Insurance Customer Center phone number is displayed as AIA Customer Center.
As shown in the image below, there are two phone numbers on the banner, and if you need to inquire, you can call those numbers. AIA Life Customer Center website
Telephone/ARS consultation number:
ARS: 1588-9595
Telephone consultation: 1588-9898
Overseas: (82) 2 3707 4800
※ If you click on the phone/ARS consultation banner, you can also receive information regarding phone consultation.
AIA Life Insurance-Customer Center-Main
2. When you click on the banner, information related to phone consultation will appear on the screen that appears.
The phone numbers for the ARS automation service and agent connection service were provided again, and I was able to check the business hours. ARS automation service is available from 08:00 to 22:00 on weekdays/weekends/holidays, and counselor connection is available from 08:00 to 18:00 on weekdays. (The counselor connection is closed on Saturdays, Sundays and public holidays.)
AIA Life Insurance-Telephone-Service-Related-Guide
3. If you scroll down on the page, you can check the consultation number information.
This can be useful when receiving guidance, when the guidance voice is too fast or you want to understand it in advance. You can receive consultation through the number provided, and I think it will go more smoothly if you find out in advance.
AIA-Consultation Number-Information-Page
4. If you look at the bottom, you can also see precautions when using it.
It was also written that only AIA Life Insurance policy holders can provide information on contracts for minors, that only corporate officials can provide guidance on contracts for corporations with parental authority, and guidance on consultation through ARS. Likewise, I thought it might be helpful if you read it before making an inquiry.
AIA Life Insurance-Phone-Consultation-Use-Precautions
5. If you go back to the top of the page, you can also use the phone consultation reservation tab.
You can literally reserve a phone consultation, just specify your name, mobile phone number, and phone consultation time in the order of the form.
AIA-Life Insurance-Phone Consultation-Reservation-Page
6. Among the banners you saw on the main customer center page, there is also an inquiry service called [1:1 Customer Inquiry].
You can literally contact the customer center 1:1, just fill out a simple form. Please write down the inquiry type, name, answer type, email address, and inquiry information in that order.
※ If the environment for phone consultation is not available or difficult, leaving a 1:1 customer inquiry can also be a good method.
AIA-Life Insurance-1:1-Customer Inquiry-Page
7. Likewise, this is the [Frequently Asked Questions] page that can be seen on the main customer center screen.
It literally contains a list of questions and answers that people frequently ask, and you may want to refer to them if you have any problems you are experiencing. They are simply divided into categories, and the selection becomes narrower when you select a category. It may be a good idea to inquire directly over the phone, but if the waiting time is too long or the problem is simple, asking frequently asked questions can also be a good solution.
AIA-Life Insurance-Frequently Asked Questions-Page
This is information on the AIA Life Insurance Customer Center phone number and simple inquiry method. If you are curious, please refer to the above information and inquire.