I use the KEPCO Customer Center to inquire about electricity bills and to report breakdowns for payment. Today, I would like to introduce the methods of solving problems I want to solve through the KEPCO Customer Center phone number and connection to a counselor.
A woman touching a coffee phone on a table
cell phone, coffee
First of all, there are two ways to solve problems through the KEPCO customer center, such as electricity bills or power failures, by using the homepage and by connecting to the customer center via phone (mobile phone) ARS or connecting to a counselor. 한전 고객센터
■ How to easily inquire and use through the homepage customer center 좋은뉴스
2021.06.12 – [Tips] – How to easily check KEPCO electricity bill inquiry
How to easily check KEPCO electricity bill inquiry
How to easily check KEPCO’s electricity bill this summer, seeing that it’s still June and the heat is already rampant, I don’t want to imagine how hot this summer will be.
koo.kstarkdrama.com
You can solve it by the method mentioned above, and today I will call the KEPCO customer center directly and talk about ways to solve the problems I have.
KEPCO ARS phone information
Phone number information
KEPCO customer center phone number
First of all, to solve the problem, you can connect the customer center number (123) with your mobile phone. After selecting ARS (number 2) by pressing 123 – area code + # (well) – follow the instructions.
■ Electricity bill inquiry and payment (No. 1)
1. Invoice charge inquiry
2. Invoice reissue
3. Credit card payment
4. Designated account information
Customer authentication = 10 digits of customer number, resident registration number, first 6 digits of corporate number
■ Electricity failure report (No. 2)
■ Sending tax invoices and various statements by fax (No. 3)
1. FAX statement of tax calculation
2. FAX transmission of billing details
3. Fax transmission of electricity bill payment confirmation
4. Fax transmission of electricity bill
■ Move-in settlement (No. 4)
KEPCO customer center hours
The ARS Customer Center is open 24 hours a day.
agent connection
To connect to the KEPCO Customer Center representative, dial 123 – Area code + # – Press 2 to select ARS – Press 0 when a comment appears to connect to a representative and make a direct call.
As you may know, the area codes are Seoul 02/ Busan 051/ Daegu 053/ Incheon 032/ Gwangju 062/ Daejeon 042/ Ulsan 052/ Sejong 044/ Gyeonggi 031/ Gangwon 033/ Chungbuk 043/ Chungnam 041/ Jeonbuk 063/ Jeonnam 061 / Gyeongbuk 054/ Gyeongnam 055/ Jeju 064.