This is information on Hyundai Marine & Fire Insurance’s customer support team, branches, and HiCar Plaza’s call center. Contract management service and certificate issuance service are available on weekdays from 09:00 to 17:00. Inquiries about refund payments and loan applications are available between 09:00 and 15:30 on weekdays.
Representative Call Center 1588-5656
When living abroad 82-2-732-5656
Available hours are from 9:00 am to 6:00 pm on weekdays, and you can apply for a breakdown/accident at any time, 24 hours a day.
During available hours, you can use services such as breakdown dispatch, accident registration, insurance claim, long-term insurance management, automobile insurance management, subscription consultation, loan/retirement pension/fund, issuance of securities and certificates, and inconveniences.
During late-night hours, Saturdays, Sundays, and public holidays, you can use services such as breakdown dispatch, accident registration, short-term driver expansion special contracts, subscription consultation, insurance contract loan, and issuance of securities and certificates.
local lookup
You can do a local search like this. You can check the customer support team and branches in your area. Click Detailed Inquiry to check phone number, address and location, fax number, and available hours.
Hyundai Marine & Fire Call Center phone number and operating hours
Hyundai Marine & Fire Call Center Phone Number
Hyundai Marine & Fire’s call center phone number is ‘1588-5656’. This is the representative number. When calling from overseas, you can dial ’82-2-732-5656′.
ARS menu number
ARS menu number
This is information on weekday ARS menu numbers. When you call the Hyundai Marine & Fire Insurance Call Center main phone number, an ARS voice guidance message appears. Breakdown call is number 1, accident report is number 2, and insurance claim is number 3.
Weekend ARS Number
On weekends, call number 3 for inquiries about special contracts for short-term drivers, call number 4 for subscription consultations, call number 5 for insurance contract loan-related inquiries, and call 6 for issuance of securities and certificates.
Other ARS phone numbers and operating hours
Other ARS phone numbers and operating hours
Other ARS phone numbers and operating hours 2
This is the call center phone number for each service, including direct car insurance, cross-selling consultation, bancassurance, home shopping and TM, and children’s insurance. Please note.
Click on Hyundai Marine & Fire Insurance website
When using visible ARS (press the corresponding number.)
Car breakdown dispatch
Car accident registration (① if it is an accident site, ② if it is not an accident site)
Disease/injury insurance claim (insurance claim ①, information on required documents ②, confirmation of application details and person in charge ③, connection to counselor ⓪)
Contract inquiry, change, termination and long-term refund application (Contract inquiry ①, contract change and termination ②, child registration for children’s insurance ③, change of personal information ④, information on required documents for car cancellation ⑤, long-term refund application ⑥, counselor connection⓪)
Long-term insurance premium payment (grant/inquire virtual account ①, immediate transfer ②, change automatic transfer account or automatic transfer date ③, register/change credit card payment ④)
Sign up for a special contract for short-term drivers (Sign up for a special contract for short-term drivers ①, connect to a counselor ⓪)
New insurance subscription consultation (car insurance subscription consultation ①, disease, accident and fire insurance subscription consultation ②)
Loan application and repayment (insurance contract loan application ①, insurance contract loan AI voice bot application ②, insurance contract loan repayment ③, new loan consultation request such as apartment mortgage loan ④, housing mortgage loan repayment, retirement pension, fund inquiry ⑤, counselor connection) ⓪)
Issuance of securities and certificates (re-issuance of insurance policy ①, issuance of traffic accident damage certificate ②, issuance of automobile insurance subscription certificate ③, issuance of year-end income deduction payment certificate ④, issuance of actual loss medical insurance payment statement for year-end tax settlement ⑤, issuance of comprehensive income tax return payment certificate ⑥, Counselor connection ⓪)
Visible ARS usage hours
Car breakdown request
Car accident report
Illness and injury insurance claims
Children’s Insurance Child Registration
Sign up for special contract for short-term drivers
Insurance contract loan and repayment
Issuance of securities and certificates
Virtual account grant/inquiry
Immediate transfer
Change automatic transfer account or automatic transfer date
Register/change credit card payment
24 hours (including weekends/holidays)
Contract change/cancellation application weekdays 9:00 – 16:20 (payment deadline 16:30)
Inquiries about new insurance subscription, weekdays 9:00 – 18:00
Voice ARS usage hours
Request for dispatch of car to Gochang
Car accident report
Sending certificate fax
24 hours (including weekends/holidays)
Contract change/cancellation application weekdays 9:00 – 16:20 (payment deadline 16:30)
Disease/injury accident registration and insurance claim
Inquiry about new insurance subscription
Report complaints
Other consultation
Weekdays 9:00 – 18:00
Insurance contract loan application
Insurance premium payment
Weekdays 9:00 – 18:00
Insurance contract loan ARS application 24 hours a day (including weekends/public holidays)
Sign up for ARS short-term driver expansion special contract 24 hours a day (including weekends/holidays)
Text counseling exclusively for speech and hearing impaired people
• Contract related inquiries: 013-3366-5653 (Weekdays 09:00 ~ 18:00)
• Breakdown dispatch and car accident report: 013-3366-5656 (24 hours a day, 365 days a year)
There is no separate information usage fee, but text message fees may apply depending on your plan.
Other ARS call centers
HiCar Direct Customer Center: 1577-1001 (direct car insurance/driver’s insurance, other direct insurance subscription consultation)
Internet Call Center: 02-2116-1004 (inquiries related to Internet, mobile, and app use)
Loan consultation call center: 1588-5655 (inquiries regarding the use of insurance contract loans and mortgage loan repayment)
Call center dedicated to strategic channels: 1577-5659 (home shopping, TM, insurance subscription through the Internet, contract inquiry, accident registration)
Bancassurance Call Center: 1588-5658 (bancassurance-related consultation, service use inquiries)
Cross-selling support call center: 1577-5658 (cross-selling related consultation)
Call center exclusively for the disabled: 02-2116-1060
Call center dedicated to children’s insurance: 1688-0055 (for inquiries regarding consultation with children’s insurance experts)
Today, we have shared the Hyundai Marine & Fire Insurance Customer Center phone number, which is useful when you are in a hurry.
If you have any questions, please call and check directly. Nowadays, you can also apply for insurance premiums through the app.
You don’t have to find the data and fax it, just take a picture and upload it to the app, and it will process it and even deposit the money.
If the amount is large, the application method may be different, but for small amounts, you can apply directly from the app.
We live in a world where you can sign up for insurance over the phone, and you can also sign up for direct insurance online, so if you need it, please visit the website and check the details.