해피콘 사용처Happy Cone is a mobile gift certificate that allows you to deliver gifts via mobile. Gifts are sent via mobile phone via MMS containing a coupon number (barcode), and the product can be received after verifying the coupon number at the exchange location.
Happy Cones are broadly divided into two types: product provision type and price type, and their expiration dates are different. The validity period of the product-type Happy Cone is 3 months, and the value-type Happy Cone is valid for 1 year.
The Happy Cone gift exchange voucher sent to your mobile phone through gifting or receiving can be exchanged for a product (received) after checking the coupon number at the redemption point indicated in the MMS.
Happy Cone can be given as a gift at Happy Con Store.com, Selectory (mobile web), Happy Point (app), etc. Happy Cone users and affiliated stores include Paris Baguette, Baskin Robbins, Dunkin Donuts, Paris Croissant, Jamba Juice, Debjeun, La Grillia, Linas, Pascucci, Shake Shack, and Fashion 5 (Hannam Branch).
If the Happycon product you received cannot be exchanged due to being out of stock or discontinued at the exchange location, you can cancel the order or receive a refund through the Happycon website or customer center.
Happycon allows customers of all telecommunication companies, including SKT/KTF/LGT, to order/receive freely regardless of mobile carrier. Any mobile phone customer can exchange the Happy Cone gift voucher sent to their mobile phone for a physical product at the exchange.
▣ Where to use Happy Cone
The Happy Cone validity period is 3 months for the product provision type and 1 year for the amount type, but it can be extended. You can extend the coupon period 30 days before the expiration date, but extension is limited when the coupon validity period expires.
The period can be extended without limit within 5 years, and when extended once, the period of use is extended in 90-day increments. The extended validity period cannot exceed 5 years from the date of purchase. Extension of the period is only possible for the recipient and not for the sender (orderer).
If the selling price of the product for which the period is to be extended changes or sales of the product have ended, the period cannot be extended and the product may be refunded.
However, Happy Cones such as corporate prizes or free gifts cannot be extended or refunded, and in the case of seasonal products with a specified expiration date, extensions and refunds may be restricted when the expiration period expires. (90% of the payment amount when the expiration period expires) Refund only, period extension not possible)
Since the Happy Cone is a product that has already been transferred to the person who received the gift, the recipient of the Happy Cone has the actual rights to exchange the product.
Therefore, since the right to a product refund also belongs to the recipient who owns the Happy Cone coupon, those who purchased and ordered the Happy Cone cannot receive a refund.
However, in three exceptional cases, the orderer may also receive a refund. If an orderer who paid with a mobile phone small payment wishes to cancel the order within the usage period after the payment month has passed, the orderer can also apply for a refund. However, according to the carrier’s policy, carryover cancellation of mobile phone small payments is not possible.
If the recipient waives his or her right to a refund and agrees to the orderer’s refund, or if the buyer requests an automatic refund at the time of purchase, the orderer can also receive a refund. However, the orderer must separately submit a refund consent form signed by the recipient.
Order cancellation is possible at [My Page >> Purchase History]. In accordance with the Terms of Use, orders can be canceled only if the expiration date has not passed.
Unused mobile gift certificates can be refunded for 5 years from the date of issuance, and 90% of the payment amount will be refunded. You can receive a 100% refund for mobile phone micropayment carryover cancellation refunds or partial cancellation within the usage period.
90% of the actual payment amount, excluding product discounts and discount coupon usage amounts, will be refunded. Happy Cones such as corporate prizes or free gifts cannot be refunded. Additionally, for seasonal products with a specified expiration date, extensions and refunds are not possible once the expiration period has expired.
If the account number you registered when requesting a refund is different, a refund may not be possible, so you must enter accurate account information. Happy Con is not responsible for any problems that arise due to incorrect account number input, etc., and for gifts that cannot be confirmed in the Happy Con refund application history, you can check whether a refund is possible through the customer center.
