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Hi-Pass Unpaid Fee Inquiry: What You Need to Know
If you are a motorist in Singapore, you have possibly experienced using the Hi-Pass system on the roads. It’s an initiative undertaken by the government to provide an efficient and hassle-free way of paying for tolls in Singapore. While the system works well, some drivers may end up with unpaid fees. In such cases, a Hi-Pass unpaid fee inquiry is necessary to determine the amount owed and how to settle it.
What is Hi-Pass System
The Hi-Pass system is an electronic toll collection system used on several expressways in Singapore. It allows motorists to pay their tolls automatically, eliminating the need to stop at toll booths. The system relies on a vehicle-mounted in-vehicle unit (IU) that communicates with sensors installed on the roads to register toll payments.
What is Hi-Pass Unpaid Fee Inquiry
A Hi-Pass unpaid fee inquiry is a process meant to provide motorists with information on any outstanding fees they have accrued while using the Hi-Pass system. The inquiry will show how much is owed, when the unpaid fees were incurred, and how to settle the outstanding balance.
How to Check for Unpaid Hi-Pass Fees
To check if you have any unpaid Hi-Pass fees, follow these steps:
1. Visit the official Hi-Pass website
2. Click on the “Check my outstanding balance” button
3. Provide your vehicle’s license number and the IU number
4. The system will display any outstanding fees
What Happens If You Don’t Pay
If you fail to settle your outstanding Hi-Pass fees, your vehicle may be banned from using all electronic toll collection systems until the balance is paid. Additionally, you may be subject to late payment fees and legal action by the relevant authorities.
Can You Dispute an Unpaid Hi-Pass Fee
If you believe that an unpaid Hi-Pass fee is erroneous, you can dispute it with the authorities. You must provide supporting documents, such as bank statements or receipts, to show that the fee was either already paid or not applicable to your vehicle.
How to Settle Unpaid Hi-Pass Fees
If you have unpaid Hi-Pass fees, you can settle them in several ways. These include using the Hi-Pass website, visiting an AXS station, or making payment at SingPost branches. Once the outstanding fees are paid, your Hi-Pass privileges will be reinstated.
Summary
The Hi-Pass system is an efficient way to pay tolls in Singapore, but motorists must ensure that they settle any unpaid fees promptly. A Hi-Pass unpaid fee inquiry can help drivers check if they owe anything and provide information on how to settle the balance. Disputes can be raised if the fees are deemed to be erroneous, and payments can be made through various channels, including online platforms, AXS stations, and SingPost branches. It’s crucial to pay your fees promptly to avoid any penalties or legal action by the authorities.
FAQs
Q: What is the Hi-Pass system?
A: Hi-Pass is an electronic toll collection system used on Singapore’s expressways.
Q: What is Hi-Pass unpaid fee inquiry?
A: The inquiry is a process that provides drivers with information on any outstanding Hi-Pass fees.
Q: How can I check for unpaid Hi-Pass fees?
A: You can visit the official Hi-Pass website and click the “Check my outstanding balance” button.
Q: What happens if I don’t pay my outstanding Hi-Pass fees?
A: Your vehicle may be banned from using electronic toll collection systems, and you may face additional fees and legal action.
Q: Can I dispute an unpaid Hi-Pass fee?
A: Yes, you can dispute erroneous fees by providing supporting documents.
Q: How can I settle my unpaid Hi-Pass fees?
A: You can make payments through various channels, including online platforms, AXS stations, and SingPost branches.
