Kiwoom Securities Customer Center phone number and how to participate in the account opening event (non-face-to-face) | Fee | Register for HeroMoon S Simple Authentication | Withdrawal | Let’s learn about finding branch locations.
Kiwoom Securities is the first securities company to obtain CQM certification at its contact center, where it quickly and kindly resolves customer inconveniences ranging from account opening, securities work, and how to use HTS. We were the first securities company to obtain call center certification through CQM, hosted by the Korea Contact Center Association.
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Kiwoom Securities Customer Center phone number and how to participate in the account opening event (non-face-to-face)
Kiwoom Securities Customer Center Phone Number
Kiwoom Securities Customer Center Phone Number
I will give you the Kiwoom Securities customer service phone number.
Service Telephone Number Weekday Business Hours
Order reception/Securities service/HTS 1544-9000/9911 08:00~18:00 Normal business hours
For orders only: 1544-4989
Verify your identity and receive MMS 1544-1411
Financial products 1544-9100
Overseas stocks 1544-9400
ARS 1544-9900 available 24 hours a day
Non-face-to-face account opening 1544-2744 08:00~18:00
FX margin/foreign futures 1544-9600
Night Desk 1544-8400 17:00 ~ 08:00 the next day
Consultation number for seniors only: 1522-4058 09:00~15:00
K-OTCBB order only 1644-6966
👇 Check the Kiwoom Securities customer service phone number below!
Kiwoom Securities Customer Center Phone Number
How to participate in the account opening event (non-face-to-face)
Account opening is only available to Koreans residing in Korea who are 19 years of age or older. Overseas Koreans and foreigners cannot open an account. Accounts can be opened 24 hours a day, and as long as you have an ID, you can open stocks, funds, overseas stocks, bonds, ELS, futures options, foreign futures options, FX margin, gold spot, and CFD.
Up to 20 accounts can be opened for each product, but to prevent electronic financial fraud, only 2 accounts can be opened for each product in the case of non-face-to-face account opening. And there are no restrictions on deposits when opening an account.
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👇 Check out how to participate in the account opening event below!
How to participate in the account opening event
From June 1, 2023 to July 31, 2023, we are offering a special event to new customers who have opened a non-face-to-face account at least during the event period. Please also note that there are many events such as the US stock event and your child’s first account opening event.
charge
Fee collection is based on the purchase/sale of each item, and in case of split trading of the same item, it is calculated based on the total transaction amount for each purchase and sale.
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👇 Check the commission rates below!
Check fees
Register for HeroMoon S Simple Authentication
Kiwoom Securities’ smartphone app HeroMoon S provides simple authentication and fingerprint authentication services for your convenience. Users can easily log in with their ID and password or a joint certificate. You can also log in using PIN number, pattern, fingerprint, or joint certificate biometric authentication.
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Download the Hero Moon S app
Click the app menu
Click on Certification Center
Select simple authentication
registration
Confirm popup
Agree to all terms and conditions and then click Next
Authentication by selecting joint authentication, ID/password, or account number
Enter your name and mobile phone number
Authentication request
Set 6-digit PIN number to use in simple authentication
withdraw
Withdrawing money from your account at Kiwoom Securities is very simple.
Mobile: ‘Menu/Stocks’ on the bottom left -> ‘Business’ on the left menu -> Deposit/Withdrawal/Delivery -> Withdrawal
HTS: ‘Online Business’ in the top menu -> Internet Banking -> Instant Transfer
Find branch location
Kiwoom Securities does not have a separate branch, and its business is managed through the head office customer center. Basic business hours are Monday through Friday from 8:00 AM to 6:30 PM. Customer service calls or chat consultations are not available on weekends or public holidays.
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Kiwoom Finance Square, 18 Yeouinaru-ro 4-gil, Yeongdeungpo-gu, Seoul
👇 Check Kiwoom Securities branch locations below!
Kiwoom Securities branch location
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Related FAQs
1. Is it possible to open two or more accounts in one’s own name?
It is possible to open multiple securities accounts. However, up to 29 accounts can be opened per customer and product.
Please refer to the main text for further details.
2. Is it possible for minors to open an account?
The standards for opening an account for a minor vary depending on the affiliated bank. In the case of Kookmin Bank, a securities account must be opened through a legal representative.
Please refer to the main text for further details.
3. What are the taxes and fees for stock trading?
Stock trading commissions are charged for executed orders, and different commission rates may be charged depending on the order medium or order characteristics.
Please refer to the main text for further details.