Cuckoo Water Purifier Customer Center
If you have a problem while using the Cuckoo water purifier, you can call the customer center for consultation or apply for after-sales service. I will give you the Cuckoo customer center phone number, ARS information, and how to apply for AS.
Cuckoo Water Purifier Customer Center
Cuckoo customer service phone number
If you access the customer center site operated by Cuckoo, you can check the phone number and operating hours for consultation. If you receive service through the after-sales service, repair costs may occur, so it is recommended that you consult with us first.
– Service inquiry phone number: 1588-8899
– Rental inquiry phone number: 1577-0010
– Cucumol: 080-720-9999
– Operating hours: Weekdays 9:00 ~ 18:00 / Saturdays 9:00 ~ 13:00 / Closed on Sundays and public holidays
If you make good use of the customer center site, you can see how to self-diagnose not only the Cuckoo water purifier but also various Cuckoo products, and you can receive consultations through Kakao Talk, 1:1 inquiries, or apply for after-sales service on business trips.
customer center site
Cuckoo water purifier customer center phone number 쿠쿠 정수기 고객센터
ARS User Guide
When you call the Cuckoo Customer Center, ARS information is automatically connected. 좋은뉴스
– No. 1: Product purchase, rental subscription
– No. 2: A/S reception, relocation installation
– No. 3: rental, membership customer
– No. 4: Kakao Talk Consultation
ARS User Guide
If there is a problem with the Cuckoo product, it is also recommended to self-diagnose by first inspecting the product. If it is not a major defect in the product, it can be easily resolved through the self-guide, so we recommend that you check the contents first.
Cuckoo product self-diagnosis guide
Application for business trip AS
If the problem with the Cuckoo water purifier or other Cuckoo products cannot be resolved through the self-diagnosis guide, you can apply for an after-sales service on a business trip or have it repaired quickly at the nearest service center. It is also possible to receive free after-sales service after product registration.
Apply for a business trip and find a service center
In order to apply for a business trip A/S where the Cuckoo service technician directly goes to the desired place, you need to log in to the site. If you do not have an ID, you can log in after registering as a member through the mobile phone identity verification process.
site login
Enter product and symptoms
If you check the problem yourself while looking at the self-diagnosis guide, but it is not resolved, you can apply for a business trip A/S and receive a business trip service from a Cuckoo service technician. In this case, a separate fee may be incurred.
Apply for business trip AS
Pricing Criteria
Possible charges include parts cost, repair cost (technical fee), and business trip cost (business trip inspection fee), and the final service fee is determined according to the type of service. If there is no need for free repair and replacement of parts, only travel expenses will be incurred.
– Parts cost: This is the cost of parts in case of replacement of parts during product repair.
– Repair cost: In case of paid repair, technical fee may be incurred depending on the difficulty of repair and the time required.
– Travel expenses: For paid repairs, on-site repair costs are incurred, and the same cost of 13,000 won is charged.
Pricing Criteria
Guarantee period information
The product warranty period is based on the purchase date of the product warranty. If there is no product warranty, the warranty time is calculated by adding 6 months to the production date and applying the purchase date.
The warranty period for each item is 1 year for general products, and 2 years for account products.
Guarantee period information
How to contact Cuckoo Counselor
If it is difficult to make a phone call, you can contact a Cuckoo expert through KakaoTalk or 1:1 inquiry. In the case of a business trip after-sales service, it is recommended that you consult with a counselor first, as travel expenses and other repair costs may occur.
Get advice on Cuckoo products
Frequently Asked Questions
You can also find answers to frequently asked questions from our customers who use Cuckoo products, so you can find what you’re looking for here. Before submitting an AS application, please use the self-guide, 1:1 consultation, or frequently asked questions.
Q1. Is the saline solution used in Cuckoo’s water purifier inspection safe?
A1. The saline solution used is a safe saline solution (pharmaceutical) administered to the human body when washing the eyes or nose or dehydration with physiological saline.
Frequently Asked Questions
Wrap-up
So far, we have accessed the Cuckoo Customer Center website to find out the phone numbers and operating hours for service-related inquiries about products such as water purifiers and rice cookers. You can also apply for AS, so please use the customer center site for details.