K Bank is an internet bank along with Kakao Bank. In other words, it is a bank that does not have separate offline branches.
So, most of the work is done on the website and app.
This time, we looked into the K Bank customer service phone number.
When you use a bank, you often have to contact them, so you can use it in those cases. Even if there is no offline branch, you can use it without any inconvenience.
Of course, if you need to inquire through a representative, you can contact the representative customer center.
In the case of K Bank, contact information is different for each business. The big parts are similar.
Find out the K-Bank customer center phone number
For inquiries, call the representative bank’s customer service center at 1522-1000.
If you have any inquiries or inquiries regarding various cards, please call 1522-1155, or from overseas, call 82-2-3778-9111.
Customer service hours are from 8:00 am to 10:00 pm for bank phone consultations, and from 9:00 am to 18:00 for credit cards on weekdays.
And chat consultation is available 24 hours a day.
Just remember the main number.
In addition, you can perform various tasks through the bank app. Let’s take a moment to look at things like fees.
In the case of remittance, of course, it is free to our bank, and transfers to other banks are also free. Overseas remittance is 4,000 won per transaction.
ATM automated devices are exempt from GS25, and all bank and brand devices are exempt from entry/exit/transfer.
For affiliated VAN companies, it is 1,100 won / 1,500 won respectively.
At this time, in the case of transfers, the fee is 1,300 won for amounts under 100,000 won and 1,500 won for amounts over 100,000 won.
The affiliated VAN companies mentioned here are Hyosung T&S, Cheonghoi Easy Cash, Korea Electronic Finance, Hannet, Lotte PS Net, and ATM Plus.
Even if there is a fee, the fee is exempt for devices from affiliated VAN companies with a bank brand attached.
Among other fees, the issuance of public certificates for personal banking is free, and SMS notifications are 900 won per month for the monthly fee type and 20 won per case for the case-by-case type.
Fees may change, so you may want to check from time to time.
K Bank maintenance hours may be limited from 23:50 to 00:10 every day depending on the service.
Most other banks are like this, so I tend to avoid going around this time as much as possible.
Let’s take a quick look at the usage times for K-bank services.
First, if it is 24 hours.
Certificate issuance/card-free transaction service/certification inquiry issuance reissue registration cancellation disposal
Overseas remittance, loss report and cancellation, emergency stop, transfer deposit, etc.
If you see that it is not 24 hours
Securities account opening service (inquiry, registration, cancellation): 00:30 to 23:40
Account transfer service: 09:00~22:00
Utility bill related: 09-22:00 (weekdays)
Payment/Cancellation: Daily 09 ~ 23:30
For your reference, if you are using a service that requires a video call for identity verification, the hours are from 8:00 AM to 22:00 PM.
The limits for using K Bank’s automated devices are as follows.
card :
Withdrawal: 1 million won per session, 6 million won per day
Deposit: 1 million won per day, no limit
Transfer: 6 million won per time, 30 million won per day
Withdrawal for non-card transactions: 1 million won / 1 million won each
Transfer: 6 million won / 10 million won
Please note that cardless transactions can only be used at the relevant K Bank or GS25 automated machines.
If you need to change the limit, look for Management > Cardless Transactions in the Bank App.
If you need to print a copy of your bankbook, you must go through the login process.
For reference, when using the website, you can print and save as a PDF, but the app only supports PDF files.
You can receive it by fax through the customer service center, but in my case, it was easier to save it as a PDF and print it right away.
This was time to find out about K Bank Customer Center.
If you are interested in interest rates for each product, you can find them listed by item by looking at the product description page.
Also, if you lost your card and reported it, but found it during that time, cancellation is possible on the same day.
After the next day, you can use your existing card and use it when the reissued card arrives. You can also check the details of your postpaid transportation card right from the app.
I didn’t know about these parts when I wasn’t using them, but I think I need them as I use them.