With the advent of Kakao Bank, the banking landscape has changed a lot. It was very convenient because everything was done non-face-to-face at a bank that does not have offline branches. In addition, many people used Kakao Bank check cards because Kakao’s cute cards were pretty.
Since Kakao Bank does not have offline branches, you must visit the customer center if you have any questions. There is a way to do it in writing, but the fastest solution is to do it over the phone. If you go to the Kakao Bank app, you can check the Kakao Bank customer service phone number.
The phone number varies depending on the consultation task, so you can call the phone number that corresponds to your task. It consists of customer service, accident reporting, senior citizens only, and overseas calls. The most frequently used phone number is the customer service center. The customer center is also divided into inquiries until 22:00 and inquiries until 18:00.
There are 4 numbers for phone consultation.
1. Main customer center: 1599-3333
2. Customer center for various accident reports: 1599-8888 (operates 24 hours a day, 365 days a year)
3. Customer center exclusively for senior citizens: 1599-8500
4. Overseas call: +82-6420-3333
Deposits/savings, loans, and cards are open until 22:00, and inquiries about rent deposit loans and foreign exchange are open until 18:00, so please check the times before using. If the call is on hold for a long time, you can also use the KakaoTalk chatbot. Inquiries to a counselor can be made 24 hours a day if the hours are the same and a counselor is not needed.
If you look at the Kakao Bank menu, it is right there, so you can find it without difficulty. Recently, we have been carrying out various tasks such as providing mini-stock services for Korea Investment & Securities. There are more pros than cons, so I recommend giving it a try.