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Buying a used car is a must. Encar delivers a vehicle that has been inspected by an expert to your doorstep, and if you don’t like it, you can request a refund within 7 days. Let’s take a closer look at Enka home service.
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It is a service of Encar that delivers an accident-free diagnosis vehicle to the front of the house, rides it for 7 days, and makes a final decision on purchase. You can purchase with confidence because it is a vehicle that has been diagnosed by experts. If there is a difference from the advertised content, you can choose with confidence because it provides a free refund. Also, office workers have limited time to go to see the vehicle. You can also save time by delivering the vehicle to your door just like ordering goods by courier. Another used car site, K-car, is implementing a 3-day responsibility refund system, and Encar has a longer service period of 7 days, which is an advantage.
The usage procedure is as follows.
Encar-Home Service-Examples of Use
Unlike in the past, vehicle information is disclosed transparently on used car sites, but there are still consumers who are victims of used car purchases. For consumers who lack information, purchasing a used car is inevitably difficult. There are so many things to look at before buying a used car. In that respect, it seems like a very attractive service to be able to decide after driving it for 7 days. Learn more about service fees and refund policies.
Unfortunately, Enka home service is not free. We will summarize the usage fee in a table. You can have your vehicle delivered to the location you want, or you can visit us to check it out and pick it up.
※ If the company accepts the refund request, the home service fee is also returned. (Shipping fee is not refundable.)
Although it is said that the decision is made after driving the car for 7 days, a separate refund will not occur if the refund is made within 3 days including the date of receipt of the car. And even if it is within 3 days, if it is not a refund due to a problem with the vehicle, but a simple remorse of the customer, a re-merchandising cost will occur. This is the cost of vehicle re-performance inspection, car wash, etc. paid to the vehicle seller, and is set at 100,000 won for domestic cars and 150,000 won for imported cars. In the case of a refund after 4 days, it varies from 200,000 to 500,000 won depending on the vehicle. A refund fee will be charged. Refund costs of up to KRW 1 million for vehicles valued at KRW 50 million or more and KRW 3 million for vehicles valued at KRW 100 million or more are incurred. In the case of a refund due to a simple change of mind, the cost of re-merchandising will also be incurred.
Let’s take a look at cases where refunds are not possible with Enka Home Service.
※ Refer to the 2022.08.30 home service refund terms and conditions.
Encar-Home Service-Vehicle
I learned about Enka home service. Buying a used car is inevitably unfamiliar and difficult for people who do not know much about cars. You can rest assured that Encar’s diagnosis experts look at various things and select a home service vehicle. It’s because if you put out a defective vehicle, you will immediately request a refund. The fact that you can cancel your purchase within 7 days is also a point of reassurance. However, there are also downsides. In the case of a simple change of mind refund, there is a cost, so you need to look carefully before purchasing the vehicle, and it is said to be 7 days, but there is a refund fee from the 4th, so you must choose as much as possible within 3 days after taking over the vehicle. Encar has a lot of used cars for sale and is a reliable used car platform with the longest history. If you need a used car, please search for a good sale on Enka, read reviews from users, and use the home service.
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