When using Samsung Securities, various documents
The transaction doesn’t work or I have questions.
Let’s learn about the Samsung Securities Customer Center, which can solve a variety of tasks.
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Size of Samsung Securities
It can be said that Samsung Securities is used by many people, making it one of the Big 5 securities companies in Korea.
If we divide the ranking by market cap size,
Samsung Securities is ranked next after Mirae Asset Securities / NH Investment & Securities.
Next is Korea Investment & Securities Kiwoom Securities.
Samsung Securities provides a variety of service channels to respond quickly and kindly to various opinions and inquiries from customers. Among these, one of the fastest and most efficient methods is to connect with an agent over the phone.
The phone number for Samsung Securities Customer Center is 1588-2323. You can connect with a counselor by calling this number. Agents are available from 8:00 to 18:00 on weekdays, so if you call during these hours, you can receive real-time consultation.
Samsung Securities Customer Center provides services on a variety of topics. For example, counselors will kindly provide guidance on various inquiries such as stock-related orders, balance checks, transaction history inquiries, and investment advice. In addition, we are sincerely accepting and improving our customers’ opinions and inconveniences. Samsung Securities always provides services that meet customer needs and strives for continuous improvement.
Samsung Securities Customer Center Number
Retirement pension consultation
1644-5500
Weekdays 08:00 ~ 18:00
For overseas stock orders only
1599-5899
Monday 08:00 ~ Saturday 08:00
Overseas gift consultation
1599-7488
Monday 08:00 ~ Saturday 07:00
S.Lounge digital PB consultation
1577-4100
Digital PB investment consulting service for S.Lounge customers (Weekdays 08:00 ~ 18:00)
General business consultation
1588-2323
Weekdays 08:00 ~ 18:00 Orders, accident reports, various business inquiries
*For weekday consultations, there are 60,000 people waiting at 11am.
There are many inquiries. Unless you’re going to be on the phone all day
We recommend that you inquire early.
Request remote support
Bottom menu in Samsung Securities mPOP
Touch consultation inquiry
Move to the bottom of the screen
When I lower the screen
Touch the mPOP remote support button
Weekend inquiries
Overseas stock order before 08:00 AM on Saturday
Overseas futures consultation before 07:00 AM on Saturday
Consultation is possible after that.
Weekend inquiries are not accepted.