We will summarize the business hours of ‘Auto Q’, Kia Motors’ official service center, and the customer center phone number for reservations and inquiries. I also checked the official service center location and representative number.
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1 Kia Motors Service Center: AutoQ
1.1 AutoQ Service Center Location
1.1.1 Kia AutoQ Direct Service Center Address and Business Hours
Kia Motors Service Center: AutoQ
Kia Auto Q is Kia Motors’ official service brand that provides management services for Kia Motors. It is said that there are 18 directly managed centers and over 800 service partners operating across the country.
What is the service?
-Vehicle repair: warranty repair, general repair, exchange of consumables, etc.
-Emergency dispatch/free towing
-K Delivery Service: A service that provides delivery when it is difficult to visit AutoQ.
-Kia regular inspection: 1st to 8th year vehicle inspection service for Kia Members members
-Aftercare service: warranty period extension, Q solution (automotive supplies and care service)
AutoQ Service Center Location
The addresses and main phone numbers of the 18 directly managed service centers can be found directly below. Other partners can be searched on the Kia Members website.
The inquiry conditions are divided into comprehensive service/professional service, and the difference is said to be whether sheet metal/painting maintenance is possible.
-Comprehensive service: Kia Motors warranty repairs available, general inspection maintenance, and sheet metal/painting maintenance available.
-Professional service: Kia automobile warranty repairs and general inspection/maintenance are available.
To check the location of the Auto Q service center, first access the Kia Members website, go to the [AUTO Q Search/Reservation] menu, and search by region or desired service to find the nearest service center.
KIA Members-On the homepage-AutoQ-Location Inquiry-Screen
KIA-AutoQ-Search
Kia AutoQ Direct Service Center Address and Business Hours
Reservations for the direct service center must be made through the Kia AutoQ representative customer center. For service inquiries, you can call each center, but for all maintenance and repair reservations, call 1899-0200.
AutoQ Direct Service Center Reservation Phone Number: 1899-0200
Reservation center operating hours are from 08:30 to 17:30 on weekdays and closed on weekends and public holidays. Many people may be curious about whether it operates on Saturdays. Kia Motors’ direct service center is only open on weekdays. It is a 5-day week and closed on Saturdays, Sundays, and public holidays.
Direct AutoQ Service Center operating hours
– Monday to Friday: 8:30 to 17:30.
– It is said to operate only on weekdays, five days a week.
However, in addition to directly managed centers, cooperative service centers are open from 8:30 to 18:30 (or until 19:00) on weekdays, and on Saturdays, depending on the company, they are only open in the morning or even later depending on reservations. It is said to be closed on all Sundays.
Therefore, if you must receive inspection or service on a Saturday, you must use a partner company other than the directly managed service center, and you must make a reservation by phone.
Additionally, it is said that only in-person registration is possible for vehicles involved in accidents, and reservations regarding sunroofs are required. This is because work may only be done on certain days of the week. In some cases, days are set for each vehicle type (All New Carnival, K7, K9, Stinger, etc.), so it is best to call and make a reservation.
Gangseo Service Center (Direct Service Center)
Address: 542 Yangcheon-ro, Gangseo-gu, Seoul (Deungchon-dong)
Phone number: 02-2635-8585
Seongdong Service Center (Direct Service Center)
Address: 61 Seongsui-ro 26-gil, Seongdong-gu, Seoul (Seongsu-dong 2-ga)
Phone number: 02-498-8585
Siheung Service Center (Direct Service Center)
Address: 20 Siheung-daero 51-gil, Geumcheon-gu, Seoul (Siheung-dong)
Phone number: 02-804-8585
Dobong Service Center (Direct Service Center)
Address: Kia Motors Service Dobong Office, 48 Dobong-ro 180na-gil, Dobong-gu, Seoul, Dobong-dong
Phone number: 02-3493-8585
Gangneung Service Center (Direct Service Center)
Address: 11-4 Ipam-dong, Gangbyeon-ro 604beon-gil, Gangneung-si, Gangwon-do
Phone number: 033-651-8585
Wonju Service Center (Direct Service Center)
Address: 233 Usan-ro, Usan-dong, Wonju-si, Gangwon-do
Phone number: 033-743-8585
Suwon Service Center (Direct Service Center)
Address: 27 Jungbu-daero, Giheung-gu, Yongin-si, Gyeonggi-do (Yeongdeok-dong)
Phone number: 031-214-8585
Uiwang Service Center (Direct Service Center)
Address: 249 Gocheon-dong, Gyeongsu-daero, Uiwang-si, Gyeonggi-do
Phone number: 031-465-8585
Changwon Service Center (Direct Service Center)
Address: 504 Changwon-daero, Uichang-gu, Changwon-si, Gyeongsangnam-do (Daewon-dong)
Phone number: 055-273-8585
Pohang Service Center (Direct Service Center)
Address: 185 Jungang-ro, Buk-gu, Pohang-si, Gyeongsangbuk-do (Jukdo-dong)
Phone number: 054-240-8585
Gwangju Service Center (Direct Service Center)
Address: 36 Jukbong-daero, Seo-gu, Gwangju (Nongseong-dong)
Phone number: 062-371-8585
Daegu Service Center (Direct Service Center)
Address: Nowon-dong 3-ga, 53 Paldal-ro, Buk-gu, Daegu
Phone number: 053-351-8585
Daejeon Service Center (Direct Service Center)
Address: 89, Daehwa-ro 50beon-gil, Daedeok-gu, Daejeon (Daehwa-dong)
Phone number: 042-621-8585
Busan Service Center (Direct Service Center)
Address: Kia Motors Service Busan Office, 141 Gamjeon-dong, Gaya-daero, Sasang-gu, Busan
Phone number: 051-314-8585
Incheon Service Center (Direct Service Center)
Address: 309 Gyeongin-ro, Michuhol-gu, Incheon (378-15, Dohwa-dong), Kia Motors Maintenance Office
Phone number: 032-581-8585
Jeonju Service Center (Direct Service Center)
Address: Kia Motors Jeonju Service Center, 246 Ongoeul-ro, Palbok-dong 3-ga, Deokjin-gu, Jeonju-si, Jeollabuk-do
Phone number: 063-219-8585
Jeju Service Center (Direct Service Center)
Address: Hwabukil-dong, 12 Shengbang-ro 6-gil, Jeju-si, Jeju-do
Phone number: 064-724-8585
Cheongju Service Center (Direct Service Center)
Address: 315 Saun-ro, Heungdeok-gu, Cheongju-si, Chungcheongbuk-do (Sinbong-dong)
Phone number: 043-275-8585
Above, we have summarized the business hours of ‘Auto Q’, Kia Motors’ maintenance and service center, as well as the address and contact information of the direct center.