The National Pension Service is a fund management quasi-governmental organization under the Ministry of Health and Welfare that oversees the national pension. It was established by the National Pension Act on September 18, 1987. At the time of establishment, the name was ‘National Pension Service’, but the name was changed to ‘National Pension Service’ on July 23, 2007.
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2024 National Pension Service Customer Center Phone Number
The headquarters of the National Pension Service was located at 13 Olympic-ro 35da-gil, Songpa-gu, Seoul, but was moved to 180 Giji-ro, Deokjin-gu, Jeonju-si, Jeollabuk-do in June 2015.
The main tasks include managing the history of national pension subscribers, receiving and disbursing national pensions, rolling out national pension receipts and making them larger, and pension-related welfare projects. Additionally, consignment projects include screening for registration of persons with disabilities, support for activities for persons with disabilities, and assessment of activity ability for recipients of basic livelihood security.
For inquiries regarding these tasks, you can find out more quickly and accurately through consultation by calling the National Pension Service Customer Center.
Customer Center Phone Number: 1355
When using from overseas: 82-63-713-6900
Operating hours: Weekdays 9:00 am to 6:00 pm
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Find a branch of the National Pension Service
It is often helpful to know the organizational structure of the National Pension Service. In general, most cases can be confirmed through consultation with a counselor, but in some cases, it may be necessary to handle it directly through the relevant department.
You can check the National Pension Service’s organizational chart through the National Pension Service’s website. If you select the relevant department from the organizational chart, you can see detailed information on the department and the duties and personnel in charge.
And in most cases, it is used by visiting the local branch rather than the organization of the National Pension Service. You can also easily find a branch in each region through the National Pension Service website.
✅️ Seoul ✅️ Incheon ✅️ Daejeon (Sejong)
✅️ Gwangju ✅️ Daegu ✅️ Busan
✅️ Ulsan ✅️ Gangwon ✅️ Jeju
Disability Review Center Customer Center Phone Number
The Disability Review Center was established to review the disability status of disabled people and provide welfare services appropriate for the degree of disability.
Our main tasks include review of disability pension and survivors’ pension under the National Pension Act, disability registration review under the Welfare of Persons with Disabilities Act, and work ability evaluation of basic livelihood security recipients under the National Basic Livelihood Security Act.
The Disability Screening Center is an affiliated institution of the National Pension Service and is located on the 4th and 5th floors of the National Pension Service Jamsil office building, 13 Olympic-ro 35da-gil, Songpa-gu, Seoul.
If you visit the Disability Screening Center using public transportation, it is located 250 meters from Exit 8 of Jamsim Station on Subway Line 2, 350 meters from Exit 9 of Jamsil Station on Subway Line 8, and behind Samsung SDS Tower across from Lotte World Mall. The Disability Review Center Customer Center phone number is 1355, the same as that of the National Pension Service, and for relevant business consultations for each department, you can use the phone number below.
Department business phone number
National Pension Review Department Supports disability pension review work under the National Pension Act
Disability pension review under the National Pension Act (internal medicine/surgery/liver/respiratory system)
Administrative Support 02-2175-2701
02-2175-2740
02-2175-2702
Disability Registration Review Division 1 Overview of disability registration review work under the Welfare of Persons with Disabilities Act
Disability registration review under the Welfare of Persons with Disabilities Act (brain lesion/language/vision) 02-2175-2900
02-2175-2820
Disability Registration Review Part 2 Overview of disability registration review work under the Welfare of Persons with Disabilities Act
Disability registration review under the Welfare of Persons with Disabilities Act (brain lesion/mental/facial) 02-2175-2900
02-2175-2945
Work ability review and evaluation department work ability medical evaluation
Medical evaluation of work ability (internal medicine, surgery (oriental medicine/hearing))
Medical evaluation of work ability (internal medicine, surgery, vision, skin disease) 02-2175-2970
02-2175-2971
02-2175-2939
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International Cooperation Center Customer Center Phone Number
Due to globalization and internationalization, the number of people working or living abroad is increasing. Korea is an export-oriented country, so companies in many fields such as construction, electronics, and nuclear energy are expanding overseas.
Accordingly, the National Pension Service International Cooperation Center exists to protect the social security rights of companies operating overseas and dispatched workers.
For companies operating overseas or for dispatched workers, a social security agreement, an international treaty, is concluded with the relevant country, which determines the payment of insurance premiums and payment standards for salaries for citizens of both parties.
The Social Security Agreement is a bilateral agreement between countries related to the national pension system, but depending on the system of the country in question, its scope can be expanded to include industrial accident insurance, employment insurance, and health insurance.
The Social Security Agreement began in 1999, and is currently in effect with a total of 36 countries, including the United States, Germany, and Canada. The main content of the agreement is based on exemption from insurance premiums between countries, but it also stipulates that the right to receive benefits is protected by adding up the national pension subscription period with 26 countries, including the United States and Canada.
The customer service center phone number of the International Cooperation Center under the National Pension Service, located on the 6th floor of 180 Giji-ro, Deokjin-gu, Jeonju-si, Jeollabuk-do, is the main number 1355.