The Korea Student Aid Foundation Customer Center is an important organization that solves college students’ financial problems and provides various support related to scholarships and loans. This customer center provides essential information and support not only to college students but also to their parents, and helps them effectively solve their financial problems through various inquiries and consultations. In this post, I will introduce the main information about the Korea Student Aid Foundation Customer Center and how to use it.
Korea Student Aid Foundation website
The role and purpose of the Korea Student Aid Foundation Customer Center
The Korea Student Aid Foundation is a quasi-governmental organization under the Ministry of Education, and was established to ease the financial burden of college students. The main goal of this foundation is to support college students to focus on their studies regardless of their financial circumstances and to foster talents that the country needs. The foundation carries out tasks such as student loans, scholarship selection and beneficiaries, leader comments, and knowledge service activities, and through this, supports students’ studies and lives.
Customer Center phone number and operating hours
The main phone number for the Korea Student Aid Foundation Customer Center is 1599-2000. The customer center operates from 9:00 AM to 6:00 PM on weekdays, and ARS operates 24 hours a day, 365 days a year. If you want to consult, you can receive faster and smoother consultation if you call during weekday hours. Also, it is recommended to avoid certain times, such as 11:00 AM to 2:00 PM, as there are many calls to connect to a counselor. Various consultation phone numbers are also available:
– Customer Service Center Representative Consultation Phone Number: 1599-2000, 02-6250-9500
– Delinquency-related (within 6 months): 1599-2230
– Loss of Term Benefit (over 6 months): 1599-2250
– Rural Loan Delinquency/Credit Recovery Support: 1599-2270
– Excellence, Work-Study, and Talent Development Program: 1599-2290
– Employment Linkage Support Program: 1800-0499
ARS Shortcut Number and How to Connect to a Counselor
If you use the Korea Scholarship Foundation’s ARS system, you can quickly connect to the department you want. The numbers are as follows:
– 1: Inquiries about national scholarships
– 2: Inquiries about student loans
– 3: Inquiries about student loan support sections
– 4: Inquiries about loan repayment
– 5: Inquiries about credit recovery
– 6: Inquiries about excellent scholarships/work-study scholarships/talent development
– 7: Inquiries about employment-related support programs
– 0: Connect to a counselor
You can get the information you need more quickly through this system.
Notes on applying for national scholarships and scholarships
To apply for a national scholarship, you must apply under your own name, and it is important to enter the applicant’s accurate university affiliation and academic information. In particular, academic statuses such as ‘new student’, ‘transfer student’, and ‘re-enrollment student’ are only applied for the semester in question, and you must apply as ‘enrolled student’ thereafter. If you are single, you must accurately enter the information about your siblings, and if you are married, you must accurately enter the information about your children, and submit the required documents.
After submitting the documents, you must check the application status and prepare a certificate. It is recommended to prepare a joint certificate, financial certificate, or private certificate (simple certificate). In addition, since the application period and conditions may vary each semester, it is important to check the Korea Student Aid Foundation’s notices regularly.
How to use the on-site consultation
On-site consultations are available from 9:00 AM to 6:00 PM on weekdays. Before visiting, it is recommended to prepare the necessary documents and information in advance and clearly organize the consultation contents before visiting. Some centers operate a reservation system, so it is necessary to call the center or check the Korea Student Aid Foundation website before visiting.
Location of Major Regional Centers
The major regional centers of the Korea Student Aid Foundation are as follows:
– Seoul Youth Entrepreneurship Center: 54 Jangchungdan-ro 6-gil, Jung-gu, Seoul
– Busan Youth Entrepreneurship Center: 1st floor, 60 Bansong-ro, Yeonje-gu, Busan
– Daegu Youth Entrepreneurship Center: 1st floor, 89 Myeongnyun-ro 23-gil, Jung-gu, Daegu
– Gwangju Youth Entrepreneurship Center: 1st floor, 442 Naebang-ro, Seo-gu, Gwangju
– Daejeon Youth Entrepreneurship Center: 1st floor, 843 Gyeryong-ro, Jung-gu, Daejeon
– Gyeonggi Regional Center: 4th floor, DIT Building, 152 Gwanggyo-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do
– Gangwon Regional Center: 2nd floor, 214, College of Engineering Building 6, 1 Gangwondaehak-gil, Chuncheon-si, Gangwon-do
– Chungbuk Regional Center: Sajik-daero, Sangdang-gu, Cheongju-si, Chungcheongbuk-do 362beongil 20 3rd floor
– Jeonbuk Regional Center: Jeonbuk National University (former) main gate, 567 Baekje-daero, Jeonju-si, Jeollabuk-do
You can also receive direct consultation through regional centers like this.
The Korea Student Aid Foundation Customer Center plays a very important role in solving college students’ tuition problems. By providing accurate information and prompt consultation, it helps many students reduce their financial burden and focus on their studies. When using the customer center, please check the operating hours and phone number carefully, and prepare the necessary documents and information in advance to receive smooth consultation. You can check more information on the Korea Student Aid Foundation website.