It is no exaggeration to say that Kakao Taxi is a next-generation app that is leading the taxi culture with a service that allows you to call a taxi to your location. In addition, it is true that Kakao Taxi is developing further with Kakao T and Kakao Mobility.
However, sometimes, while using Kakao Taxi, you may encounter various inconveniences or have questions that inevitably require you to contact the customer service center.
In this case, you can leave an inquiry at Kakao Taxi or call them directly. However, written inquiries are not immediately answered, so in more urgent situations, calling Kakao Taxi customer center directly may be a better option. .
Kakao Taxi-Customer Center-Phone Number
If it is really urgent, you can receive guidance through the Kakao Taxi customer service phone number. If it is not too late in the morning, we will look into how you can also have a KakaoTalk chat consultation with a counselor below.
If you have left something behind or have any other inconveniences or difficulties while using Kakao Taxi, do not hesitate to call the Kakao Taxi customer service phone number below to resolve the issue or actively utilize the Kakao Chat consultation method.
Kakao Taxi Customer Center Phone Number
Kakao Taxi’s customer center phone number is 1599-9400. There are times when you need to contact the Kakao Taxi driver because you have left something in the taxi.
In this case, you can contact the Kakao Taxi (Kakao T) customer center phone number above and press extension number 3 to receive consultation regarding inquiries related to Kakao Taxi.
To find out how to immediately check the driver’s phone number, please refer to the information below.
Connect to a Kakao customer center agent
If your inquiry is not that urgent, you may choose to leave a message rather than a phone call. If you would like to leave an inquiry first, proceed as follows.
Connect to a Kakao customer center agent
How to leave an inquiry regarding Kakao Taxi
There is also a way to leave an inquiry regarding Kakao Taxi. This method is available in the Kakao Taxi (Kakao T) app. Access the Kakao Taxi app → My information in the bottom right → Service inquiry → KakaoTalk chatbot connected → Consultation begins after connecting to the chatbot or counselor.
Kakao Taxi driver phone number
If you are a Kakao Taxi user, you have probably wondered at least once, “Why do I have to call a different number every time I call a taxi driver?”
Some drivers even see the call destination displayed on the passenger’s cell phone screen and mistake it for the company’s call center’s personal commercial cell phone number. This sometimes leads to fights between taxi drivers and passengers.
So how can I check the phone number of the Kakao Taxi driver? Let’s take a look right below.
How to check the phone number of a Kakao Taxi driver
You can contact the Kakao Taxi driver after you have already gotten off the car no later than 3 days after getting off the car. You can check your usage records through the Kakao T app and make a phone call to the driver from the records.
The process of calling a Kakao Taxi driver is as follows.
Launch the Kakao T app
Select my information
Select usage record
Select ‘Taxi’ in the upper right corner
Call a taxi driver
KakaoTaxi agent connection
When using Kakao Taxi, there are often times when you need to connect to a counselor. In this case, if you run the Kakao T app and select ‘My Information’ – ‘Customer Center Service Inquiry’, you will be connected to a counselor and the consultation will begin.
However, it would be good to know that connection to a counselor is available from 8:00 AM to 01:00 AM, Monday through Saturday.
Connect to a KakaoTaxi agent
In the above Kakao Taxi agent connection, it is possible to connect to the Kakao T customer center chatbot, as well as the Kakao T agent chatbot, Kakao Navi chatbot, Kakao T Picker chatbot, and consultation talk.
In conclusion
Today, we learned about how to leave a message if you have any difficulties or inquiries while using Kakao Taxi, focusing on the Kakao Taxi customer center phone number.
If you have any inconveniences or questions while using Kakao Taxi in the future, you can resolve them by calling or leaving an inquiry directly at the customer service center rather than panicking or worrying too much. You can also use chatbot consultation or consultation talk to solve the problem. Let’s take a look.