Unlike in the past, internet banking is the trend these days. I use Shinhan Bank as the main, but as a freelancer, I use Kakao Bank as I need several bankbooks.
In fact, in a world where you can do most of your business without actually going to a bank teller, you don’t have to have a real bank. That’s why cabin, which has many benefits, seems to be very popular. Especially for the younger generation! 카카오뱅크 고객센터
But sometimes problems arise. In the case of Shinhan, which I mainly use, if there is a problem, I can go to the local window and solve it, but since I cannot meet and ask in person at places that only support online banks, I have to ask the Kakao Bank customer center by phone or through an online chatbot. this happens. 이베이스매뉴얼
So today, I am going to learn how to use the Kabang customer center and how to use the chatbot. The method of inquiry will be different depending on the situation, so let’s talk about the situation together and find out how to solve it.
First, try to open the app. Since it’s open banking these days, I actually use my Kakao Bank account from Shinhan, the main one, but I have to use my own app for inquiries. It’s been a while since I’ve logged in, so multiple authentications are required.
After logging in, you will see the first screen like this. Usually, the deposit account section will appear, but we came today to check the Kakao Bank customer center phone number, so let’s press the three dots in the blue circle below.
Then a screen like the one above will appear. Is the agent wearing a headset? That’s the customer center part. Click on it and you will now see options for making several inquiries.
Here comes Jordi. I’m writing something. Cute. We can find out when there is a problem in two ways. One is Kakao Talk and the second is phone consultation.
In fact, since it is mobile banking without an offline store, online inquiries like this are very well done. Personally, I recommend that you first look through the frequently asked questions below before making an inquiry. Because almost everything is there.
If you look, there are samples of various inquiries from the transfer fee, and the categories are divided below, so you can check them by clicking on each one. There is a high probability that the question will be solved here. What if I couldn’t find it here? Then, of course, you have to inquire directly.
Oh, and there’s also customer support. You can report an accident right here, and you can also take out certificates such as a copy of your bankbook. It’s definitely well made.
But if it still doesn’t work, you should contact us directly.
There are a total of two methods. The first is Kakao Talk and the second is a direct phone inquiry. Both have their pros and cons, so let’s take a look.
First, let’s look at the Kakao Talk consultation section. It goes directly to KakaoTalk, where there are also categories and you can ask questions right away. At first, it doesn’t seem like a human is responding, and it seems that a human responds only after going into the details to some extent.
The good thing about this is that you can talk comfortably through chat even if you are not holding the phone. Still, this might be more convenient. Because you have to hold the phone all the time and it is not easy to connect.
The second method is to make a direct call to the Kakao Bank customer center phone number. From the basic number to the accident number, the elderly and overseas customers are separated. It is right to find a number that suits your situation and contact you. For reference, the default phone number is . For other numbers, refer to the picture.
The advantage of a call like this is that you can solve all the problems and finish it on the spot, but since you have to make a long phone call and the initial connection can be a bit difficult, you should consider the pros and cons carefully before proceeding.
Personally, I think the Kakao Bank customer center is very easy to find a phone number in the app, and it is easy to connect through KakaoTalk. Obviously, there is no offline center, so it seems to have been prepared to make it easier to use such mobile inquiries.
Anyway, this is a good part for customers, and I hope that this article will be helpful to those who need help while writing cabin, and this post is ending today. end.