When shopping online, you visit the customer service center for a variety of reasons. In particular, when purchasing most of the products and food used in everyday life through online markets, there are times when inquiries regarding ordering/delivery/payment/products are needed. Today, we have summarized the customer service phone numbers of G Market, one of the many online shopping malls, and how to quickly connect to an ARS agent. The customer center on the G Market website provides remote support in addition to phone numbers, and forms for reporting inconveniences in shopping mall use and writing inquiries, so you can choose convenient consultation.
G Market Customer Center Phone Number | ARS agent connection
• Gmarket customer service phone number
• Customer center operating hours
• ARS speed dial
• Remote support
Gmarket customer service phone number
Gmarket customer service phone number
G Market Customer Center operates separately for general members/non-members/Smile Club and sales customer numbers. Smile Club refers to paid subscription members and provides various benefits such as product discount events. The phone number is 1566-5701 for general members/non-members, 1522-5700 for Smile Club only, and 1566-5707 for sales customers.
Customer Center Operating Hours
Customer center operating hours are basically from 9 a.m. to 6 p.m. on weekdays, excluding holidays. The Smile Club dedicated number is open 24/7, 365 days a year, including holidays.
ARS speed dial
Customer Center Main Number ARS Shortcut Number
If you call the default main number 1566-5701, you can select an inquiry type after verifying your membership. Press 1 for order/delivery related consultation, press 2 for cancellation/return/exchange related consultation, press 3 to connect to a counselor for events or other inquiries, and press the asterisk to listen again.
Remote support
Gmarket remote support start screen
Sometimes, I do not get the answer I want after connecting to a counselor. For example, cases such as login errors or order and payment failures are difficult to explain because they require specialized knowledge, and it is also difficult to understand the agent’s explanation. In this case, you can solve the problem by sharing your PC screen through remote support. For remote support, call the customer center at 1566-5701 – 3.