Woori Bank’s customer center phone number, operating hours, and email consultation are all organized for easy viewing at a glance, so it is very convenient to share so that you can view them whenever you need them, such as deposits, savings, foreign currency, loans, and funds.
Woori Bank Customer Center Phone Number Email Consultation
Woori Bank telephone consultation information
In addition to the main number, Woori Bank’s telephone consultation service includes overseas calls, housing and urban funds, and foreigners only. Operating hours are 9:00 a.m. to 6:00 p.m. on weekdays and are closed on weekends and public holidays.
Main number: 1588-5000, 1599-5000, 1533-5000
Overseas call: 82-2-2006-5000 (overseas residents only)
Housing and Urban Fund: 1599-0800
New consultation, deposit, savings: 1599-8100
Loan: 1599-8300
Credit card: General 1588-9955/International 82-2-2169-5001
Foreigners only: 1599-2288
※ For foreigners only, English, Chinese, Japanese, Vietnamese, Mongolian, Russian, Thai, Indonesian, Cambodian, Filipino, and Uzbek are available.
Main roles of Woori Bank Customer Center
The customer center providing financial counseling provides counseling on various financial products such as deposits, loans, investments, and insurance. You can receive guidance on the optimal financial solution considering your financial situation and goals.
Transaction SupportSupports daily financial transactions such as account opening, money transfer, and bill payment. You can easily complete the transaction through the customer center and receive transaction-related assistance if necessary.
Emergency response: When an emergency situation such as loss or theft occurs, the customer center responds quickly to protect the account and take necessary measures.
Information provision and updatesWe provide important information such as movements in financial markets, interest rate changes, and new financial regulations. It also helps us update you on changes to your personal information.
TroubleshootingWe provide support to resolve account errors, transaction issues, inconveniences, etc. The customer center quickly identifies problems and suggests solutions.
Woori Bank Customer Center plays an important role in making customers’ financial lives more convenient and safe. Contact us at any time to take advantage of a variety of financial services.
Woori Bank Customer Center Information
Go to Woori Bank Customer Center
Email consultation
Woori Bank’s email consultation service is mainly used by people who find phone consultation too burdensome or have difficulty waiting for a representative to connect. There is a link below that will take you directly to the email consultation page, so you can use it right away.