왓챠 무료체험 How to cancel Watcha and get a refund

왓챠 무료체험Watcha offers a two-week free trial to all members who sign up for the first time. I think it would be a good idea to scan what content is being provided during the trial period and check whether the OTT service is right for you. Click [Start 2 weeks free] on the Watcha website to sign up as a member. In addition to email sign-up, you can sign up by linking accounts such as KakaoTalk, Google, Facebook, and Twitter. After signing up, you must register for a free trial. At this time, you must select a voucher and register a payment method. Please be assured that payment will not be made right away, but after a two-week free trial.

There are two types of Watcha tickets: basic and premium. Watcha Basic price is 7,900 won per month and Watcha Premium price is 12,900 won per month. Both tickets can be played on TV, tablets, and PCs, but the maximum picture quality supported is different. The basic pass only supports Full HD, but the premium pass supports up to Ultra HD 4K and provides clear picture quality of HDR10+, so you can enjoy the picture in more vivid and better quality. For simultaneous playback, the basic pass supports only one device, but the premium pass supports up to four devices. So, if you subscribe to the premium pass on one account and 4 people play 1 in n times, you can use it at a cheaper price. Additionally, if you use the premium subscription, you can download up to 100 videos to your device, so you can enjoy the content with confidence even in situations where you cannot connect to Wi-Fi or have unlimited data. The price difference for Watcha tickets is 5,000 won, but the premium features are much better, so it would be more economical to subscribe with friends.

If you no longer plan to use Watcha after the two-week free trial, you must cancel Watcha before the free trial ends. You can cancel Watcha at any time, but if you cancel during the free trial period, it will end immediately, so it is best to write down the actual payment date in the reminder and cancel before the payment is made.

To cancel Watcha, click your profile at the top right of the PC homepage and select [Settings]. If you scroll down to the bottom of the settings screen, you will see the phrase “If you wish to cancel your subscription, you can apply for cancellation” in small letters. You can click [Cancellation Request] in the middle of the text and follow the Watcha cancellation procedure.

You can also unsubscribe from the mobile app. Open the Watcha app, tap [My Page] at the bottom, and tap the settings icon at the top left of the screen. On the settings screen, click [Account Settings], then click [Cancel] at the bottom and follow the Watcha cancellation procedures.

If automatic payment occurred because you forgot to cancel Watcha, request a refund. However, there are criteria for refunds. All criteria below must be met.

To refund a Watcha ticket, click your profile at the top right of the PC homepage and select [Customer Center]. On the customer center screen, click [Refund] and click [I want to cancel (refund) payment] to go to the post. There will be instructions on how to get a refund depending on your payment method.

You can also request a refund through the mobile app. Open the Watcha app, tap [My Page] at the bottom, and tap the settings icon at the top left of the screen. On the settings screen, click [Customer Center] to go to the Customer Center. On the Customer Center screen, click [Refund] and then [I want to cancel (refund) my payment] to receive instructions on how to refund according to your payment method.

After requesting a refund, if you go back to [I want to cancel my payment (refund)], the notification will change to a refund request completion notification. Refund processing will take approximately 3-5 business days, so please wait. Refunds are processed based on the date of request, so don’t worry if you don’t receive a refund response within 7 days.

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