Mushin Temple is a place that collects and sells famous brands from domestic and foreign brands. Since shoes, bags, and accessories are sold in the form of editing shops, they are refunding and returning through their own customer centers. Check out this article.
index
1. Contact information
2. Application for exchange/ refund
-In exchange for exchange
-In order to apply for a refund
3. Notes
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1. Contact information
The phone number is 1544-7199. You can connect from 9 am to 6 pm on weekdays, and weekends and holidays are closed.
Mushin Customer Center Number
Mushin Customer Center Contact
2. Exchange/refund method
Mushin Temple deals with a variety of brand products, and the location of the distribution center is different. When you exchange or refund, you must check and return the address where the product is shipped from the order inquiry menu.
✔ Application for exchange
1. If you need to exchange, you can only accept the delivery within 7 days of delivery. If you are a mobile app, you can use the Mushin Mai Page> Order/Shipping/Pickup> Exchange Request menu. If you have a PC, you can enter My Page> Inquiry of Order> Exchange Requests.
2. Enter the menu and select the product to exchange and choose how to send it. It is convenient to use automatic recovery service (please recover) as much as possible. If you select an automatic recovery service, the courier who received the request for the unintentional company within 3 days will visit and take the product. You just need to get a return box, put the product, mark it, and put it in front of the door.
3. One note should be a prerequisite for the shipping cost of the exchange when applying for the exchange.
4. When the product is recovered, it will be inspected and exchanged and shipped, which will take up to 8 days.
✔ Refund
1. You can refund the reasons for not liking the product. However, only if it is within 7 days, including the delivery date, it can be accepted.
If you are a mobile app, you can use the Mushin Mai Page> Order/Shipping/Pickup> Refund Request menu. If you have a PC, you can enter My Page> Inquiry of Order> Refund.
2. Select the product to be refunded from the menu and select the return method. It is easy to use the automatic recovery service by selecting it as much as possible. The affiliate courier will visit and collect the product within 3 days. You just need to pack it in front of the door. However, when you receive the product, you must send it as it is.
3. Refund shipping costs do not need to be paid separately.
If you have used a card company, it takes 1 to 10 days to cancel. Please wait for the period depending on the pay means connected to the payment method.
3. Notes
There are cases where exchange or refunds are not possible. If this is the case, you may be rejected by the exchange/ refund in the inspection process.
1. Shoes with damaged brand boxes may be rejected by exchange/refund, so be sure to put them in another box when returning by courier.
2. If you have traces of use in new products, pollution, case damage, or label removal, it is impossible to return.
3. Underwear or socks are difficult to return if they are released.
4. In the case of the ordered product, it is a personalized product, so it is difficult to return when the production is completed.
5. If you are shipping and refund, if you do not use the automatic recovery program of the Mosquent Temple, the courier address will be different for each product. You should not send it to the Mushin Customer Center.
Recently, many people buy clothing and shoes in Mushin Temple. We are handling various brands and even in fun discount events, we often go into eye shopping. In addition, consumers can communicate with each other with community functions between consumers.
It is expected that Mushin Temple will play a leading role in the Korean fashion shopping mall. This concludes the instructions on how to exchange and refund with the Mushin Customer Center contact information.